Phones answered 24/7Chico, CA 95926
Call (833) 490-5225
Phones answered 24/7Call any time(833) 490-5225
Chico, CA · Butte, Glenn and Tehama counties

Water in Chico? Shut off the main, then call.

Creek overflow, storm runoff, burst pipes and roof leaks. A crew extracts the water, reads the walls and floors and dries the structure to a set standard. You see the scope before the work starts.

  • Burst pipes and leaks
  • Creek and storm flooding
  • Basement and crawl water

Get a fast quote

Fastest: call (833) 490-5225. Or send this and we call you back.

Today in Chico

Local weather drives activity here: heat, humidity and rain change what shows up week to week.

    Call (833) 490-5225

    Chico & Butte County

    Local water damage restoration you can reach by phone

    Chico Water Damage Restoration at a glance

    Chico Water Damage Restoration answers water calls 24/7 for Chico and nearby towns in Butte, Glenn and Tehama counties. Creek overflow, post-fire runoff, burst pipes and roof leaks are routed to a nearby crew, which extracts the water, dries the structure and explains the scope first.

    Chico sits where Big Chico Creek comes down from the foothills, and its water story is shaped by the Five-Mile Basin. The U.S. Army Corps of Engineers built that system in the 1960s to take peak flows around central Chico toward Lindo Channel. When the creek runs high, or after a storm, water can reach a house in ways that are not obvious from the street.

    The Park Fire began in Bidwell Park on July 24, 2024. A Butte County technical memo dated November 25, 2024 estimated the Five-Mile diversion overtops at about 1,950 cubic feet per second under pre-fire conditions, and that post-fire flows could reach much higher figures. Those estimates describe the system. A crew reads your house.

    Most calls are about a few things: a burst line, a leak through a ceiling, a yard that drains toward the house, or creek water that has reached a crawl space. The steps are the same. Stop the source if you can, keep people out of standing water near power, and call (833) 490-5225.

    Services

    Water services for Chico homes and businesses

    Pick a service for symptoms, process and typical cost, or call and describe what you hear and see.

    Flooded Yard Water Entry

    Yard runoff that finds a route into a Chico house through a door, vent, gap or window well.

    Crawl Space Flood Moisture

    Removing creek and runoff water from a crawl space, and drying the framing before the floor is rebuilt.

    Burst Pipe Water Damage

    Shutting off a burst supply line, extracting the water and drying what it soaked, in a Chico house.

    Roof Leak Water Damage

    Drying a ceiling, insulation and framing after rain has come through the roof into a Chico house.

    Storm Water Intrusion

    Extracting storm water that entered a Chico house through doors, vents and gaps, then drying the structure.

    Appliance Leak Damage

    Water from a dishwasher, washer or refrigerator line that spreads under hard floors before it is found.

    Water Heater Leak Damage

    Water from a leaking water heater on a garage or utility floor, and the slab and wall it reaches.

    Sewage Backup Cleanup

    Removing sewage that backed up through drains or floors in a Chico house, and drying what it reached.

    Mold After Water Damage

    What to do about mold after a water loss in Chico, who regulates it and how drying prevents it.

    Ceiling Water Damage

    Opening and drying a Chico ceiling that has taken water from a storm, roof or pipe.

    Hidden Leak Detection

    Finding water inside a wall, floor or ceiling with moisture readings, so drywall is opened only where it is needed.

    Hardwood and Carpet Drying

    Lifting and drying hardwood and carpet from underneath after creek or storm water has soaked them.

    Why homeowners call us

    Why Chico Water Damage Restoration

    Answered 24/7

    The line is answered around the clock, and a crew is sent as fast as one is available. No arrival time is promised, because the crew's availability changes with every call.

    The scope first

    Before work starts, the crew explains what it will open, remove and dry, and it states the scope and the price. Nothing is decided later without a reading to show why.

    Local to the valley

    Chico and the towns around it sit in different parts of the valley and the hills, and the crew plans the approach to each address from the road and the grade.

    A record you keep

    The crew logs its moisture readings until the structure reaches the dry target, and the homeowner receives the log, the photographs and the removal record.

    How it works

    From phone call to fixed, in four steps

    1. Call and describe the water

      Give the address, the ZIP code, the source of the water and whether it is still coming in. The call-taker will ask whether it is near power or a gas appliance.

    2. The crew attends and reads the house

      The technician confirms the power and the source, traces the path the water took and maps the wet area with moisture meters.

    3. Extraction and the scope

      Standing water is pumped or vacuumed out. The crew explains what it will open and remove, and the scope and price are approved before the detailed work begins.

    What should I do in the first hour after water is found?

    Keep people and pets out of standing water, turn off power to wet areas if you can reach the panel safely, and move dry valuables to a higher room. Photograph the water and the damage before anything is cleaned.

    The first hour matters because standing water keeps soaking the structure. Do not wade into water to reach a valve or a drain. If the water is near an outlet, appliance or panel, stay dry and call for help.

    Write down when you first saw the water and where it came from. Keep damaged materials until your insurer has seen them, if that is safe to do.

    • Keep people and pets out of standing water
    • Turn off power to wet areas only if you can reach the panel dry
    • Photograph the water line and the damage
    • Call (833) 490-5225 and say whether water is still coming in

    Why does Chico water need a crew that reads the building?

    Water inside a house travels along framing, under flooring and into cavities, so the visible wet area is usually smaller than the real one. A crew reads the walls and floors with meters before deciding what to open and dry.

    Creek water can also carry silt, and silt holds moisture against materials after the surface looks dry. The crew removes it with methods suited to fine sediment, and it measures the result rather than trusting the appearance of the room.

    The County's flow estimates for the Five-Mile diversion describe the system at the city. They do not show which house will take water, so the reading of your own building is what matters.

    Service areas

    Serving Chico and all of Butte County

    Chico

    ZIP 95926, 95927, 95928, 95929, 95973, 95976

    Vina

    ZIP 96092

    Paradise

    ZIP 95967, 95969

    Glenn

    ZIP 95943

    Biggs

    ZIP 95917

    Service area map: Chico, Hamilton City, Forest Ranch, Vina, Durham, Paradise, Glenn, Magalia, Nelson, Stirling City, Corning, Tehama, Oroville, Los Molinos, Orland, Artois, Richvale, Canyon Dam, Gerber, Butte City, Proberta, Berry Creek, Biggs, WillowsChicoHamilton CityForest RanchVinaDurhamParadiseGlennMagaliaNelsonStirling CityCorningTehamaOrovilleLos MolinosOrlandArtoisRichvaleCanyon DamGerberButte CityProbertaBerry CreekBiggsWillowsChico (base)N

    Chico, CA 95926 · 45 km service radiusCall (833) 490-5225

    Not on the list?

    We also cover many smaller communities across Butte County. Check your ZIP.

    Job stories

    Typical jobs around Butte County

    Typical job
    Illustration: Runoff sits in a crawl space after a creek high-water period

    Runoff sits in a crawl space after a creek high-water period

    What homeowners notice
    After a storm has run water toward the house, the homeowner notices a musty smell in the lower hallway and a floor that feels soft near the back bedroom. The crawl space vent on that side shows silt on its lower edge.
    What we do
    The crew pumps the standing water from the low corner of the crawl space, clears the silt that has settled on the soil and reads the joists and subfloor with moisture meters at marked points. Soaked insulation is removed, and air movers and a dehumidifier are set until the framing reaches the dry target in the scope.
    What to expect
    The log records each reading over the drying period, and the homeowner receives it together with the removal record and photographs of the silt line, ready for the insurer to review.

    Typical job
    Illustration: Yard water finds the gap under a garage door on a sloped lot

    Yard water finds the gap under a garage door on a sloped lot

    What homeowners notice
    Rain runs down a sloped driveway and collects at the garage door. Within an hour the water is coming under the door and spreading across the concrete floor toward a stored workbench.
    What we do
    The crew moves the workbench and stored boxes out of the water, confirms the power to the garage is off and extracts the standing water starting at the door. The door seal and threshold are checked, and the wall base is read with meters where the water reached it.
    What to expect
    The drying runs until the slab and the wall base reach the dry target, and the homeowner gets the readings, the photographs of the entry point and a note recommending a new seal for the door.

    Typical job
    Illustration: A supply line splits inside a hall wall and wets the floor beyond the stain

    A supply line splits inside a hall wall and wets the floor beyond the stain

    What homeowners notice
    A homeowner in Durham hears running water and finds the hallway carpet soaked. The visible stain is small, but the carpet is wet several feet from the wall where the sound came from.
    What we do
    The crew shuts off the main, confirms the water has stopped and reads the hall wall and the floor with meters. Water had run down a stud line, so the crew opens the wall at the lowest wet reading, removes the soaked carpet and pad and dries the framing and subfloor.
    What to expect
    The log shows the wet area stopped at the readings the crew marked. A plumber repaired the split line on a separate visit, and the homeowner received the removal record and the final readings.

    See more job stories

    One call and it gets handled.

    A crew is dispatched as fast as one is available, and you approve the estimate before any work starts.

    Guides

    Answers before you call

    Creek Flood: What to Do First at Home in Chico

    After creek water reaches a Chico house, first keep people and pets safe, turn off power to wet areas if you can do so safely, move valuables that are still dry, and photograph the water and damage.

    FAQ

    Frequently asked questions

    Do you answer calls at night?

    Yes. Calls are answered 24/7 and a crew is sent as fast as one is available. No arrival time is promised for any call.

    Will the crew tell me the price before it starts?

    Yes. The crew explains the scope and the price on site, and they are approved before the detailed work begins. You can ask for the scope in writing.

    Does this website do the work?

    No. The call is routed to a nearby restoration crew, and the work and its responsibilities are explained on the About and Disclaimer pages.

    Is my home near the creek?

    Whether water reaches a particular home depends on its lot, grade and openings. The County's estimates describe the Five-Mile diversion as a system, so a crew reads your property directly.

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